Privacy Policy

1.Controller

JA!Company VOF

Grotendries 23, 1861 Wolvertem

00 32 467 04 35 89

info@fashionwolves.be

BE 0696985481

JA!Company VOF processes your personal data, being data that can lead to the identification of your person, in the context of his/her activities. Through our privacy policy we inform you which data we process when you use our website/webshop or when you have an agreement as a customer or as a supplier with JA!Company VOF.

Your personal data is protected and processed in accordance with The General Data Protection Regulation (GDPR), in Algemene Verordening Gegevensbescherming (AVG) nr. 2016/679 of the European Parliament, which came into force on 24 May 2016 and applies from 25 May 2018 at the latest.

This privacy policy applies to the website https://www.missnelle.eu. JA!Company VOF is not responsible for the privacy policies of other sites and sources.

2. What personal data is collected and stored?

The following personal data are processed:

• General personal information such as: name, first name, e-mail address, telephone number, address details, other data you have provided yourself to JA!Company VOF in the context of an agreement (date of birth, gender, bank account number, company name, VAT number...)
• Information to make a purchase, reservation or quotation request possible and thus processed for the correct execution of our agreement and related services (transactions and payment info, shipping information, reservation date...)
• Information we may receive in the context of satisfaction surveys, complaints or other communications you have addressed to us
• Information entrusted with the client's prior consent to announce, propose or explain realisations, projects or other elements

Data resulting from one or more visits to our website are stored in Google Analytics, but always anonymously. These data can never be traced back to a single person or organisation.

3. Why are these personal data processed and what is the basis for processing?

All personal data collected and processed by JA!Company VOF are necessary

• for the performance of our agreements in order to comply with legal obligations,
• to inform you and for additional communication and thus answer your questions via our website or by telephone
• to be able to contact you, if necessary, in writing or by telephone for follow-up purposes
• for marketing purposes such as sending newsletters or participation in competitions, always with prior consent and for which you can withdraw your consent at any time
• for the general management of your account on our website
• for processing your payments

The following processing occurs in order to comply with legal obligations:

• for accounting processing
• to guarantee your rights as a consumer
• against fraud or for communication to public authorities or bodies determined by law

For processing personal data, we invoke your consent and/or the necessity of the processing for the provision of our services to you, or a legal obligation or because of a legitimate interest.

4. How is the data collected?

Personal data is collected on the basis of voluntary completion and communication by the customer himself. This happens

• Through personal contact using address details, telephone details or e-mail from JA!Company VOF,
• through the forms and the fields provided on the website, such as: contact form, reservation form, quotation request form, order form, profile or account with login, shopping basket.

The collection of this data is necessary to perform the services of JA!Company VOF.

5. Access, duration and retention of collected data

Your personal data are kept as long as is strictly necessary to achieve the purposes for which your data were collected, in line with the legal, regulatory and internal requirements in this regard.

Your data are processed exclusively for and by JA!Company VOF. This information is not disclosed to third parties, except for the performance of services or delivery of products necessary or with prior consent.

For the technical processing of your data and the associated support, for example in the case of electronic CRM software, processing by transport companies (bpost/dpd), processing via online payment providers (Mollie/MultisafePay/Paypal...) or accounting packages (Yuki/silverfin/...), such bodies are given exclusive and temporary access to your data. These third parties act within the strict limits of our instructions and are obliged to also always act in accordance with GDPR for processing this data. Thus, we guarantee the security and confidentiality of your data.

6. Security of your data?

Your personal data will always be treated confidentially. We take extra organisational measures to guarantee the security of your personal data as much as possible. The data collected by JA!Company VOF through the web site are secured using the following measures:

• security via https:// (websites equipped with an SSL certificate),
• security via unique login with e-mail address and password of the CMS system, software program, accounting package,...
• anti-virus protection on the electronic devices used Additional measures that are also possible are extra security via 2-step verification or via an authenticator app.

7. Your rights regarding the processing of personal data:

Right to access, correct or supplement your personal data: you can always request access to your personal data and obtain confirmation as to whether or not your personal data are being processed. You will be given access to the data upon simple written request. Right to be forgotten: You retain the right to have some or all of your personal data deleted. Right to data portability: In certain circumstances, you may obtain the right to obtain or transfer your personal data to another controller. You can oppose the use of your personal data for direct marketing purposes at any time. In addition, you also have the right to request the revocation of your consent or objection to the processing of your personal data. To exercise your right, you should write to info@fashionwolves.be with proof of identity. If you believe that JA!Company VOF has not acted in accordance with data protection legislation, you can complain to the Commission for the Protection of Privacy at communication@apd-gba.be.

8. Contact

For questions or in case you wish to invoke your rights with regard to data protection, please contact JA!Company VOF directly at info@fashionwolves.be or by correspondence to JA!Company VOF, Grotendries 23,1861 Wolvertem. To exercise your rights, you must provide proof of your identity, this can be done by providing a copy of your identity card or passport for verification.

Disclaimer

JA!Company VOF reserves the right to modify this Privacy Policy, within the limits of applicable privacy and data protection regulations. Making the change on the website is sufficient for this purpose.